Frequently Asked Questions
Visa and Entry
Yes, most travelers need an Electronic Travel Authorization (ETA) before visiting Sri Lanka.
Most travelers can apply online for a Sri Lanka Electronic Travel Authorization (ETA) before arrival. Visit the official Sri Lanka ETA website to apply: https://eta.gov.lk.
Best Time to Vist
Sri Lanka is a year-round destination. The hill country can be visited throughout the year, the southwest coast is best from November to April, and the east coast enjoys the best weather from May to October.
Health & Safety
Yes. Sri Lanka is a welcoming destination, and millions of visitors travel here each year. As with any destination, it’s sensible to take normal travel precautions.
Tap water is generally not recommended for drinking in Sri Lanka. We advise drinking bottled or filtered water throughout your trip.
Yes. We provide unlimited complimentary bottled water throughout your Sri Lanka tour, ensuring you stay hydrated and comfortable while exploring the island.
Yes. Sri Lanka has hospitals, medical centers, and pharmacies throughout the country, including in major tourist destinations. If you need medical assistance during your tour, our team will help you access the nearest healthcare facility as quickly as possible.
Electricity & Power Socket
Sri Lanka uses 230V electricity with a frequency of 50Hz.
Sri Lanka mainly uses Type G (UK-style) power sockets, although some hotels may also have Type D or Type M outlets. We recommend bringing a universal travel adapter to ensure you can charge your devices wherever you stay.
Duration
A 7 to 14-day itinerary is ideal for exploring Sri Lanka’s cultural sites, wildlife, beaches, and scenic hill country.
Types of Accommodation
Sri Lanka offers a wide range of accommodation, from luxury resorts and boutique hotels to beachfront villas, eco-lodges, guesthouses, and budget hotels. We partner with all types of hotels across the island and are happy to customize your tour package to match your preferred style, comfort, and budget.
Yes. Our Sri Lanka tour packages can include accommodation based on your preferences and budget.
What to Pack
Pack lightweight, breathable clothing, comfortable walking shoes, sunscreen, insect repellent, a hat, sunglasses, and a reusable water bottle. If you’re visiting the hill country, bring a light jacket for cooler evenings.
When visiting temples, wear modest clothing that covers your shoulders and knees. Remove your shoes and hat before entering temple grounds. Lightweight, breathable clothing is recommended, and carrying a scarf or shawl can be useful for covering up when needed.
Money & Payments
The official currency of Sri Lanka is the Sri Lankan Rupee (LKR).
You can exchange foreign currency at the airport, licensed banks, and authorized money exchange counters throughout Sri Lanka.
Yes. Major credit and debit cards, including Visa and Mastercard, are widely accepted at hotels, restaurants, shopping malls, and many tourist attractions. However, it’s a good idea to carry some Sri Lankan Rupees (LKR) for small shops, local markets, and rural areas where card payments may not be available.
Yes, American Express is accepted at many hotels, restaurants, and larger retailers in Sri Lanka. However, acceptance is not as widespread as Visa or Mastercard, especially in smaller shops and rural areas.
Sim Cards
Yes. Tourist SIM cards are available at the airport and at mobile network stores throughout Sri Lanka.
We recommend Dialog and Mobitel, as they offer the best nationwide coverage and reliable mobile data across most tourist destinations in Sri Lanka.
Yes. If your phone supports eSIM, you can use one in Sri Lanka. Dialog and Mobitel offer eSIM services, and international travel eSIM providers are also available.
Tipping
Tipping is appreciated in Sri Lanka but is not mandatory.
As a general guideline, many travelers choose to tip their chauffeur guide USD 10–20 per day for excellent service.
About Us
Sri Lanka Tours Net is a subsidiary of Merganser Holidays (Pvt) Ltd, a trusted Sri Lankan tour operator with over 10 years of experience in the travel industry. We specialize in private and tailor-made Sri Lanka tours, offering personalized itineraries, carefully selected accommodation, and experienced chauffeur guides to ensure an unforgettable holiday.
Once you finalize your itinerary and hotel selection, we’ll need your passport details for all travelers, your arrival and departure flight details, and a WhatsApp contact number. We will then send you a secure online payment link to pay a 25% deposit. Once the deposit is received, your booking will be confirmed, and we’ll issue your booking confirmation voucher.
We offer a flexible cancellation policy to give you peace of mind when booking your Sri Lanka tour. In the event of major global disruptions, such as travel restrictions or similar unforeseen circumstances, eligible bookings will receive a full refund. Please contact us for the cancellation terms applicable to your booking.